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Shift Management: Open & Close

Starting the Day

Opening a shift is the first action a cashier must perform. This ensures all sales are tracked under a unique session ID.

  1. Click on "Open Shift" button in the main dash.
  2. Enter the Opening Cash Balance (the float in your drawer).
  3. The system will unlock the sales interface and start tracking transactions.

Closing the Day

  1. Once activities are done, select "Close Shift".
  2. Verify the Expected vs. Actual cash totals.
  3. Submit the reconciliation to generate a summary report (Z-Report).

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Processing Sales & Payments

Faster Checkout Workflow

JUSTSALE is optimized for high-speed retail environments.

  • Search & Select: Use a barcode scanner or type keywords into the search bar.
  • Multiple Payment Methods: Support for Cash, Lipa kwa Simu (Tigo Pesa/M-Pesa), and Bank Card.
  • Draft Sales: Tap "Hold" to save a customer basket temporarily and serve the next person in line.
Pro-tip: Use the "Keyboard Shortcuts" for lightning-fast totals (F1 for Cash, F2 for Mobile).

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Discounts, Tax & Adjustments

Flexible Pricing

Manage special offers and tax requirements directly from the cart.

  • Direct Discounts: Apply a percentage (%) or fixed amount (TSh) discount to individual items or the entire cart.
  • Automated VAT: Configure the tax percentage in "Settings" and the system will automatically calculate it for every receipt.
  • Manager Overrides: Set restricted discounts that require a manager PIN for approval.

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Handling Refunds & Returns

Customer Satisfaction

Return items to stock and refund payments with full audit trails.

  1. Navigate to Sales History and locate the original receipt.
  2. Click "Return/Refund".
  3. Select the specific items and quantities being returned.
  4. Confirm if the stock should be added back to inventory.
  5. Issue the refund amount (Cash or Credit Note).

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Hybrid Sync: Working Offline

Zero Downtime Technology

Unlike standard web-based POS systems, JUSTSALE continues working even if your internet fails.

  • Local-First: Every transaction is saved instantly to your local database first.
  • Auto-Sync: When the system detects an internet connection, it automatically syncs local sales to the cloud Merchant Portal.
  • Sync Status: A green cloud icon indicates you are "Synced", while amber means "Waiting for Connection".

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